Your customers are not just a number; they are now exposed to your entire business and your community. Imagine if someone buys a book on your front-end website and the sale is processed through the website and forwarded to your entire community to start enagement.
Imagine that someone buys a book from your front end website, and after that sale is handled, they are taken to an entire community website. Your customer is not just a sales number; they are now being exposed to your entire business and your community.
Imagine being able to build your own community automatically and give them instant access to all your resources. Our platform allows you to sell, or give away for free, a product or membership, and they are instantly have access to your backend community to further engage with your business and discover your blogs, podcasts, and courses.
As soon as your customer logs in, they will be presented with a feed of the latest podcast and blogs that you have produced. Great way to get initial engagement!
Part of your community is an incredible "My Zone", which is a centralised area for your customer to manage their relationship with you. They can access:
When you customer creates a login (or via e-commerce order) gets an automatic "public" profile which can be added to including Photo, BIO, social links and Website. This directory of users can be viewed and messaged by your community members.
As part of our seamless system, the user can raise support tickets and communicate with your team.
Community members can communicate between each other via our message system.
In our user system, you can also allocate "Groups", you can then create a Knowledge Base category and restrict to that group. You can then write articles which are restricted to only your specific group of users. This is a fantastic way to deliver private each content to your users.